Zoom User Guide

1. Adding the Frontier AI App to Zoom

Important: The Frontier AI Zoom App is not listed on the public Zoom App Marketplace. You will add it directly through the Frontier AI onboarding flow.

Step 1: Begin Frontier AI Onboarding

Go to the onboarding link provided by Frontier AI (e.g. via email or company workspace).
Sign in using your Frontier AI account credentials.

Step 2: Authorize Zoom Integration

During onboarding, you will be prompted to connect your Zoom account.
Click Connect Zoom.
A Zoom pop-up will appear requesting access permissions.
Click Authorize to grant Frontier AI access to your Zoom account.

Step 3: Complete Setup

Once authorized, you’ll be redirected back to Frontier AI to complete configuration.
Here you can enable features such as real-time conversation analysis and post-call insights.

2. Using Frontier AI in Zoom

Step 1: Start or Join a Zoom Meeting

Launch a Zoom meeting as you normally would.
Ensure that your Frontier AI app is enabled for the meeting.

Step 2: Real-time Sales Insights

During the meeting, Frontier AI will analyze your sales conversation in real time.
Receive insights such as customer sentiment analysis, objection handling tips, and recommended next steps, all visible directly within your Zoom meeting window.

Step 3: Post-call Review

After the call, Frontier AI provides a post-call summary with personalized coaching tips.
Access call transcripts, performance metrics, and suggestions for improving your next sales interaction.

3. Removing the Frontier AI App from Zoom

Step 1: Open Frontier AI

Step 2: Go to Settings

Navigate to your Settings page.
Select the Integrations or Connected Apps tab.

Step 3: Disconnect Zoom

Locate the Zoom integration and click Disconnect.
Confirm that you want to remove the integration.

Note: Disconnecting Zoom will stop Frontier AI from joining and analyzing your calls. You can reconnect Zoom at any time from this same settings area.

Zoom user guide